Digital Government Review of Argentina: Accelerating the Digitalisation of the Public Sector

Foreword
Acknowledgements
Executive Summary
Assessment and recommendations
	Governing the digital transformation of the Argentinian public sector
		Moving forward together: Establishing a common, strategic and inclusive narrative
		Connecting the dots: Leveraging a systems approach to achieve strategic goals
		Enabling success with the legal and regulatory framework and funding
	ICT procurement and commissioning for coherent policy implementation
		Planning and approval of ICT projects
		Procurement and management of ICT projects
		Control and evaluation of ICT project expenditures
	Building and attracting talent for the digital transformation of the public sector
		Digital transformational competencies and digital skills: Employment data and competency frameworks
		The challenge of sustainability: Retaining and attracting talent
		Balancing public and private partnerships
		Skills for public sector innovation
	Public service design and delivery
		Building a paperless government
		Key enablers, standards and shared services
		Public service design
		Public service delivery and access
	Data-driven public sector
		The state of data governance in the Argentinian public sector
		Data protection: Balancing openness by default and privacy
		Data federation: Enabling greater data sharing and interoperability
		Opening up government data
	Notes
Chapter 1.  Building the foundations for a digital government in Argentina
	Introduction
	The OECD Digital Government Review of Argentina
	The road towards a digital government: The OECD approach
	The Argentinian context: Learning from the past to move forward
		Key economic indicators
		Connectivity
		E-government and open data indicators
	Notes
	References
Chapter 2.  Governing the digital transformation of the Argentinian public sector
	Introduction
	A new administration: A new beginning
	Policy framework: Establishing a common, strategic and inclusive narrative
		The Digital Agenda
		Moving towards collective and sustainable action
		Enhancing inclusiveness could further drive digital efforts
		A digital government strategy could promote coherent operations based on internal demand
		Documentation challenges limit learning and storytelling
	Institutional governance: Leadership and digital stewardship
		The SGM is a broadly recognised and respected leader
		Opportunities exist for clearer roles, responsibilities and structures within and outside the SGM
	Leveraging systems approaches to achieve strategic goals
		Argentina has built foundations for systems approaches, but opportunities remain to build upon them
		Co-ordination with subnational governments is a challenge
	Enabling success through the legal and regulatory framework and funding
		Legal and regulatory framework
		Funding for digital government efforts
	Notes
	References
Chapter 3.  ICT procurement and commissioning for coherent policy implementation in Argentina
	Introduction
	From ICT procurement to ICT commissioning
	Planning and approval of ICT projects
	ICT Procurement
	Management of ICT projects
	Following an agile approach: Towards ICT commissioning
	Control and evaluation of ICT project expenditures
	Notes
	References
Chapter 4.  Building and attracting talent for the digital transformation of the public sector
	Introduction
	Building transformational competencies and digital skills: Key institutional players and initiatives
		Stressing the need for public sector employment data
		Skill frameworks
	The challenge of sustainability: Retaining and attracting talent
		Balancing public and private partnerships
	Skills for public sector innovation
	Notes
	References
Chapter 5.  Public service design and delivery in Argentina
	Introduction
	Building a paperless government
	Enabling government as a platform
	Key enablers
		Guidelines and standards
		Digital identity
		Digital signature
	Public service design
		Once-only and service integration
		Citizen-driven services and engagement
		Cross-border services
	Public service delivery
		Platforms for digital services
	Digital inclusion
	Notes
	References
Chapter 6.  Governing and enabling government data as a service in Argentina
	Introduction
	The state of data governance in the Argentinian public sector
		Leadership and vision
		Improving data stewardship and skill development
		Hard and soft regulatory instruments
	Data protection: Balancing openness by default and privacy needs
	Data federation: Enabling greater data sharing and interoperability
	Opening up government data
		Data availability and accessibility
		Open data discoverability and access
		User-driven approaches for data publication and reuse
	Notes
	Annex 6.A. Canada: A data strategy roadmap for the federal public service
	Annex 6.B. United States: Creating a data strategy and infrastructure for the future
	Annex 6.C. The OECD maturity model for open data policies
	References
	Notes
Annex A. Relevant laws, decrees and resolutions